Business Process Automation Specialist
7 days ago
**Job Overview:**
We are seeking an experienced Technical Engineer to join our team. As a Technical Engineer, you will be responsible for designing, developing, and deploying innovative business automation solutions that meet the evolving needs of our customers.
About Us:
We are a leading provider of business automation solutions that empower organizations to make data-driven decisions. Our cutting-edge products leverage Artificial Intelligence (AI) and Machine Learning (ML) to automate complex processes, improve efficiency, and drive innovation.
Responsibilities:
- Collaborate with the Product Development Team to design and implement AI-powered features and functionalities in our products.
- Develop and maintain technical documentation for business automation solutions.
- Work closely with the Customer Success Team to understand customer pain points, provide technical guidance, and ensure seamless onboarding and support of our products.
- Develop and maintain relationships with key stakeholders, including customers, partners, and internal teams.
- Identify opportunities for product improvement and technical optimization through data analysis and feedback from customers and internal sources.
- Host technical enablement events and focused workshops to enable business partners and customers to expose the value of our products and solutions.
Requirements:
- Bachelor's Degree
- Experience with IBM Business Automation software and orchestration tools.
- Experience with containerization and orchestration tools.
- Experience in AI, Machine Learning, or related fields.
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