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Retail Operations Leader
3 weeks ago
We are seeking a results-driven Retail Operations Leader to join our team. This individual will be responsible for driving sales growth, delivering exceptional customer experiences and leading a high-performing team.
The ideal candidate is a seasoned retail professional with a proven track record of success in store operations, customer service and team development.
Main Responsibilities- Store Performance
- Develop and implement strategies to maximise sales and control costs
- Conduct regular store visits to monitor performance and provide coaching and feedback to staff
- Customer Experience
- Lead the team to deliver exceptional customer service and ensure high standards of customer experience
- Identify opportunities to improve customer engagement and develop plans to increase customer loyalty
- Team Development
- Recruit, train and develop a high-performing team that shares your vision and values
- Coach and mentor staff to help them achieve their career goals and develop new skills
- 5+ years' experience in a senior retail leadership role
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent leadership, communication and interpersonal skills
- Able to adapt to changing situations and priorities
- Competitive salary and bonus structure
- Opportunities for career advancement and professional development
- Recognition and reward for outstanding performance
This role offers a challenging and rewarding opportunity for a talented retail leader to make a real impact on our business.
