
Retail Store Operations Leader
6 hours ago
Job Title: Retail Store Operations Leader
We are seeking a highly motivated and experienced Retail Store Operations Leader to join our team. The ideal candidate will have a proven track record in driving store performance, managing daily operations, and aligning with company objectives.
Key Responsibilities:
- Drive sales growth through effective business planning, customer engagement, and stock management.
- Manage overhead costs, including wages, uniforms, and training, to ensure efficient operations.
- Maintain high merchandising and cleanliness standards, ensuring products are correctly priced and well-stocked.
- Lead and motivate the team, ensuring high performance, positive presentation, and adherence to policies.
- Deliver exceptional customer service through proactive complaint handling and team support.
Required Skills and Qualifications:
- Possess WSET qualifications or equivalent experience in the retail sector.
- Demonstrate strong dedication to delivering a high-end shopping experience.
- Showcase proven management experience in retail, with a focus on driving sales growth and optimizing operations.
- Exhibit a positive, high-energy leadership style with a desire to grow in the retail sector.
Benefits:
- Enjoy employee discounts on wine and fizz.
- Participate in the Bike to Work Scheme for eco-friendly travel.
- Access HSF Health Plans covering dental, optical, and more.
- Be part of a Company Pension Scheme for long-term security.
- Take advantage of Referral Scheme opportunities.
- Develop your skills through training programs from industry experts.
Others:
- Expand your wine knowledge through access to WSET Wine & Spirit Courses.
- Evaluate internal career progression opportunities within the company.
- Join a supportive environment that values talent and helps you advance your career.
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