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Night Service Ambassador

2 weeks ago

Tullow, Carlow, Ireland beBeeCustomerService Full time €25,000 - €35,000

Are you passionate about delivering exceptional customer service and working in a fast-paced environment? As a Night Porter, you will play a vital role in ensuring our guests have a seamless experience during their stay at our hotel.

The ideal candidate will be able to work independently and as part of a team, maintaining high levels of professionalism and attention to detail. You will be responsible for carrying out duties to the highest standards, handling guest queries efficiently, and taking wake-up calls promptly.

We are looking for someone who is proactive, reliable, and able to work under pressure while maintaining excellent communication skills. If you are a motivated individual who is eager to learn and grow with our company, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Deliver exceptional customer service to all guests
  • Handle guest queries and resolve issues efficiently
  • Take and record wake-up calls
  • Assist with room allocations and VIP requests
  • Liaise with housekeeping to ensure guest requests are attended to
Requirements:
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Proactive and reliable
  • Attention to detail and ability to maintain high standards
What We Offer:
  • Competitive hourly wage
  • Pension scheme
  • Career progression opportunities
  • Training and development programs
About Us:

We are a luxury hotel and spa resort that offers a unique and memorable experience to our guests. Our team is dedicated to providing exceptional service and ensuring that every guest leaves feeling satisfied and valued.