AWS Technical Advocate
7 days ago
**Job Description Overview**
We're looking for a skilled Support Engineer to join our Cloud Services team. As a member of our team, you will be responsible for providing expert-level technical support to our customers.
You will work closely with our customers to identify and resolve complex technical issues related to our cloud services.
Your expertise in OS Administration, Network Essentials, and development languages will enable you to provide effective solutions to our customers' problems.
**Responsibilities**
* Provide technical support to customers via phone, email, and chat channels.
* Troubleshoot complex technical issues related to our cloud services.
* Collaborate with internal teams to resolve customer issues.
* Develop and maintain knowledge of our cloud services and associated technologies.
* Stay up-to-date with industry trends and emerging technologies.
**Requirements**
* Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position.
* Excellent oral and written communication skills in English language.
* Experience in a technical role.
* Experience in monitoring and/or troubleshooting of OS Administration (Linux/Windows) and Network Essentials (DNS, TCP/IP).
-
AWS Technical Advocate
3 days ago
Dublin, Dublin City, Ireland Amazon Full time**Job Overview**We are a group of smart people passionate about cloud computing, and we believe that world-class support is critical to customer success.As an AWS Technical Advocate, you will be responsible for solving complex technical issues related to cloud computing. You will apply advanced troubleshooting techniques to provide tailored solutions for our...
-
Technical Customer Advocate
3 days ago
Dublin, Dublin City, Ireland Amazon Full timeTechnical Customer Advocate - AWS EscalationsAbout Us:At Amazon, we are committed to being the earth's most customer-centric company. Our team is part of the broader AWS Support organization, dedicated to managing critical escalations and working with all areas of AWS to improve the overall customer experience.About The Role:Advocate for customers and...
-
AWS Technical Advocate
3 hours ago
Dublin, Dublin City, Ireland Amazon Full timeAs a Cloud Operations Architect at AWSYou will be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to large enterprises in commercial and public sector.Your Key GoalsCraft and execute strategies to drive customer adoption and use of AWS services.Help customers achieve the greatest value from AWS by...
-
AWS Technical Advocate
7 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout Our TeamAWS Global SupportWe interact with leading companies and believe that world-class support is critical to customer success. We partner with a global list of customers building mission-critical applications on top of AWS services.Key ResponsibilitiesSolving customer cases through telephone, email, and web/live chatDriving initiatives to improve...
-
AWS Cloud Advocate
2 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout the RoleKey ResponsibilitiesProvide exceptional customer support through various channels, including phone, email, and chat.Collaborate with internal stakeholders to reproduce and resolve complex customer issues.Promote AWS services and capabilities to drive adoption and customer satisfaction.We're looking for a skilled and motivated individual to join...
-
Technical Cloud Advocate
3 days ago
Dublin, Dublin City, Ireland Amazon Full timeWe are seeking a passionate and experienced Technical Cloud Advocate to join our team at Amazon. As a Technical Cloud Advocate, you will be responsible for promoting the use of cloud computing within our organization and helping our customers to get the most out of their cloud investments.In this position, you will work closely with cross-functional teams to...
-
AWS Technical Advocate
4 days ago
Dublin, Dublin City, Ireland Amazon Full timeCompany OverviewAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating.Come join us as we continue to push the boundaries of what is possible in the cloud!Job DescriptionWe are seeking an experienced Cloud Support Engineer to join our team.The ideal candidate...
-
AWS Cloud Advocate
5 days ago
Dublin, Dublin City, Ireland Amazon Full timeCompany Overview">Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. Our mission is to provide a highly reliable, scalable, and secure infrastructure for our customers. At AWS, we enable businesses to innovate faster, be more agile, and reduce costs.We are looking for talented individuals who share our passion for...
-
Cloud Computing Technical Advocate
3 days ago
Dublin, Dublin City, Ireland Amazon Full timeWe're seeking a Cloud Computing Technical Advocate to join our team. As a Cloud Support Engineer, you'll be responsible for advocating for the needs of our customers, ensuring they receive the best possible support for their cloud infrastructure.Your Key ResponsibilitiesYou'll:Use your technical expertise to develop and maintain documentation, training...
-
AWS Technical Advocate
6 days ago
Dublin, Dublin City, Ireland Amazon Full timeAbout UsAmazon is a leading technology organization operating on a follow-the-sun model with globally located AWS Support Engineering sites. We promote advancement opportunities across the organization to help meet career goals and offer training programs to develop required skills.Job ResponsibilitiesLearn and use groundbreaking technologies.Interact with...
-
Senior Customer Advocate for AWS Solutions
7 days ago
Dublin, Dublin City, Ireland Amazon Full timeAt Amazon, we're looking for a Senior Customer Advocate for AWS Solutions who can help us deliver exceptional customer experiences. As an Enterprise Support Manager, you will lead a team of Technical Account Managers who are the primary operational point of contact for your customer. This involves planning, reviewing, and overseeing ongoing operations of...
-
AWS Technical Advocate
7 days ago
Dublin, Dublin City, Ireland ENGINEERINGUK Full timeThe RoleAs a Cloud Support Engineer, you will be at the forefront of Cloud technologies, interacting with the full breadth of AWS services. You will work directly with AWS architects to help reproduce and resolve customer issues, leveraging your experience to provide feedback to internal AWS teams on how to improve our services.
-
AWS Technical Advocate
2 days ago
Dublin, Dublin City, Ireland Amazon Full timeA Cloud Support Engineer at Amazon plays a crucial role in ensuring the success of Amazon Web Services (AWS) as a leading technology organization. If you have a passion for helping customers understand application architectures and integration approaches, this may be the perfect opportunity for you.You will act as the 'Cloud Ambassador' across all cloud...
-
Technical Customer Advocate
24 hours ago
Dublin, Dublin City, Ireland Amazon Full time**About the Job:**We are looking for a Technical Customer Advocate to join our team at Amazon. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with key customers, understanding their business needs and goals, and providing strategic guidance to help them achieve success with our cloud services.This...
-
Technical Cloud Advocate
15 hours ago
Dublin, Dublin City, Ireland Amazon Full timeWe're looking for a skilled Technical Cloud Advocate to join our AWS Support team. As a key member of our organization, you'll be responsible for providing expert-level technical guidance on cloud computing and Big Data systems architecture and design.About the PositionThis role requires a strong analysis and troubleshooting background, as well as excellent...
-
AWS Technical Advocate
6 days ago
Dublin, Dublin City, Ireland Amazon Full timeAbout Amazon Web Services (AWS)\AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.\Our Culture\We value work-life harmony...
-
Technical Excellence Advocate
6 days ago
Dublin, Dublin City, Ireland Cloudsmith Ltd Full timeAbout CloudsmithCloudsmith is transforming the way organizations handle software artifacts and secure their supply chains. As a fully managed multi-tenant SaaS built on AWS, our mission is to empower organizations to tackle scale and complexity through best-in-class artifact management.We're the world's most potent artifact management platform, built by...
-
AWS Technical Advocate
7 days ago
Dublin, Dublin City, Ireland ENGINEERINGUK Full timeJob Summary">We are seeking a talented DynamoDB and Language Expert to join our team at ENGINEERINGUK. In this role, you will be responsible for providing expert-level support to our customers, leveraging your knowledge of cloud technologies, particularly DynamoDB and related services.Your Key Responsibilities">Solve complex customer cases through various...
-
AWS Cloud Technical Advisor
7 hours ago
Dublin, Dublin City, Ireland Amazon Full timeJob Overview:AWS Enterprise Support seeks a skilled Technical Account Manager (TAM) to join our team. As a TAM, you will play a crucial role in fostering innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security,...
-
AWS Enterprise Support Specialist
3 days ago
Dublin, Dublin City, Ireland Amazon Full timeJob DescriptionWe are seeking an experienced AWS Enterprise Support Specialist to join our team at Amazon. As a key member of our team, you will be responsible for building solutions, providing technical guidance, and advocating for our customers.In this role, you will ensure AWS environments remain operationally healthy while reducing cost and complexity....