Horology Specialist
2 weeks ago
This is a unique opportunity to join our team as a Watch Sales Professional. The ideal candidate will have a strong understanding of watch brands, craftsmanship, and horology, combined with excellent interpersonal and communication skills. The role involves providing expert advice on luxury timepieces, assisting clients in selecting the perfect watch, and maintaining a visually appealing watch display.
Responsibilities:
- Offer expert guidance to customers on luxury and premium watch collections.
- Develop and maintain in-depth knowledge of various watch brands, movements, complications, and materials.
- Deliver exceptional customer service through personalised consultations.
- Assist customers in selecting and purchasing watches based on their preferences and lifestyle.
- Perform basic watch maintenance, such as strap adjustments and battery replacements, where applicable.
- Stay up to date with industry trends, new releases, and technical innovations.
- Build strong relationships with clients, fostering loyalty and repeat business.
- Support sales targets by actively engaging with customers and promoting watch collections.
- Collaborate with other team members to ensure seamless store operations.
Requirements:
- Previous experience in luxury retail, watch sales, or a related field is preferred.
- Strong knowledge of horology, watch brands, and craftsmanship.
- Excellent interpersonal and communication skills.
- Passion for watches and an ability to share that enthusiasm with customers.
- Detail-oriented with a commitment to providing high-quality service.
- Ability to work in a fast-paced, customer-focused environment.
- Strong sales skills with a proactive approach to client engagement.
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