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Systems Administrator
2 weeks ago
We are looking for a highly skilled Systems Administrator - Windows Environment to join our team. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and experience with Windows operating systems and Office/Microsoft 365.
Responsibilities- Provide Level 1/2 support for Windows-based user systems, including managing user accounts and permissions in Google Workspace and Microsoft Azure.
- Troubleshoot hardware, software, and network issues across laptops, mobile devices, and internal network.
- Assist in the support of Office/Microsoft 365 and basic Azure services.
- Document technical issues and resolutions to maintain accurate records.
- Participate in IT projects such as system rollouts, migrations, and hardware upgrades.
- Suggest and assist in the implementation of IT security and efficiency improvements.
- Track, update, and manage IT hardware inventory, ensuring all equipment is accounted for and well-maintained.
- Patch Management.
- Assist with IT Security Awareness training initiatives and Inductions.
- Assist with periodic audits related to ISO27001 and DORA.
- Hardware and software procurement.
- Laptop build and deployment.
- 2+ years of experience in IT support in a Windows environment.
- Strong knowledge of Windows operating systems and Office/Microsoft 365.
- Knowledge of basic networking protocols (DNS, DHCP, TCP/IP).
- Exposure to Microsoft Azure/AWS with experience in user and service management.
- Relevant certifications such as CompTIA A+, Security+ or Microsoft Certified.
- Strong problem-solving skills, attention to detail and security focused.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Effective documentation skills with the ability to create & maintain knowledge base articles.
- 3rd level qualification in Computer Science or related field.
- AWS Certifications.
- Microsoft Intune deployment and MDM.
- Evidence of continuous learning.
- Exposure to ISO27001 and DORA.
AQMetrics is a leading provider of regulatory risk software to global financial institutions. Our SaaS platform is award-winning, and our range of products make regulatory risk management simple, secure, and globally compliant.
We offer a people-centric culture, employee assistance programme, healthcare for employees and their families, bike to work scheme, and active social club with events throughout the year.