Support Services Coordinator

2 days ago

Portlaoise, Laois, Ireland beBeeCustomer Full time €45 - €55
Job Title: Support Services Coordinator

We are seeking a highly organised and customer-focused professional to support day-to-day office functions. This position serves as a central point of contact for customer inquiries and complaints, providing timely resolutions.

  • Manage customer queries (phone, email, in-person), ensuring prompt resolution and maintaining accurate records
  • Resolve customer complaints professionally and empathetically, addressing issues promptly
  • Support sales and retail teams with order processing and product inquiries, facilitating seamless operations
Requirements:
  • Previous experience in an administrative role with retail or sales background, preferably with CRM or POS systems
  • Excellent written and verbal communication skills, with proficiency in Microsoft Office
  • Strong organisational skills, attention to detail, and a positive team-oriented attitude are essential

A strong understanding of customer service principles and the ability to work in a fast-paced environment make this role ideal for a motivated individual.

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