Service Excellence Advisor

4 days ago


Ennis, Clare, Ireland SPEEDECK Full time

Customer Service Executive

We are seeking a skilled and experienced Customer Service Executive to join our team at Munster Group Insurances Ltd. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that customers receive the best possible experience when dealing with our company.

About the Role

This is a full-time position that involves working in a fast-paced sales environment. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Key Responsibilities

  • Provide exceptional customer service over the counter and phone
  • Handle motor, household, and van insurance from new business to renewals
  • Liaise with insurance companies on customer queries and instructions
  • Offer expert guidance and advice across all insurance products
  • Provide training to new recruits
  • Process renewals/new business payments

What We Offer

  • Competitive salary and bonus structure
  • Opportunity to expand your current knowledge to become an expert in your chosen field


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