Patient Accounts Specialist
2 days ago
Job Title: Patient Accounts Specialist
Location: Flexible - Remote or On-site
Job Type: Temporary Contract
- Preparation of patient credit memos monthly, adhering to established procedures.
- Weekly review and authorisation of adjustment reports, ensuring accuracy of accounts receivable.
- Daily generation of patient invoices, verifying service codes, patient details, and billing rates.
- Cash transactions recording in the cash book each day, reconciliations performed daily and month-end balance achieved.
- Post Book checks for new entries, matching Receipt No. against corresponding patient account credit, flagging discrepancies.
- Petty cash reconciliation weekly, voucher validation, and documentation maintenance.
- Management of LCMS debt collection workflow, generating aged-debt reports, following up on outstanding balances, and escalating accounts per policy.
- MUI database reconciliation and debt collection: verifying charge accuracy, issuing reminders, and coordinating write-offs when necessary.
- Quarterly compilation and analysis of EHIC usage statistics; submitting reports and insights to stakeholders.
- Providing backup support for the Cash Office, including cash receipts processing, banking preparations, and end-of-day reconciliations.
- Invoicing and credit note generation during periods of unplanned leave, ensuring continuity in billing cycles.
- Responding to patient inquiries regarding account balances, payment options, and billing disputes with professionalism and empathy.
- Processing patient payments by various methods; posting payments to accounts and issuing receipts.
Requirements:
- Experience in petty cash management and bank reconciliation.
- Knowledge of EHIC billing regulations is highly beneficial.
- Advanced Excel skills.
- Ability to adapt quickly to system upgrades and procedural changes.
- Detail-oriented, strong communicator, customer-focused, proactive problem-solver.
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