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Technical Operations Expert
3 weeks ago
Job Summary:
We are looking for a talented Technical Services Chemist to join our team. As a Technical Services Chemist, you will be responsible for providing technical support services to both internal and external customers.
Key Responsibilities:
- Technical Support: Provide technical support to internal colleagues and customers, including attending operations meetings daily to troubleshoot current issues and propose efficiencies and improvements.
- Customer Training: Design and deliver customer training and seminars.
- Internal Calibration: Provide internal calibration services.
- Accreditation Maintenance: Contribute to the maintenance of current accreditations (equipment and procedures), and the development of scope as required.
- New Product Development: Develop new products and services to customers.
- Analytical Method Development: Develop and validate analytical methods.
- Customer Complaints: Investigate customer complaints as required.
- Technical Contributions: Make high-level technical contributions at daily operations meetings.
- Metrology Centre: Engage in the development of the new Metrology Centre.
- Other Responsibilities: Perform other responsibilities assigned by the Quality Manager or member of the Senior Leadership team.