Current jobs related to Customer Care Technical Associate - Ennis, Clare - RedChair Recruitment


  • Ennis, Clare, Ireland beBee Careers Full time

    Job Overview:We are looking for a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing top-notch customer service and technical support to our customers.Key Responsibilities:Provide exceptional customer service and technical support to customers via phone, email, and social mediaTroubleshoot...


  • Ennis, Clare, Ireland beBee Careers Full time

    Clinical Care Support Associate RoleWe are recruiting for Clinical Care Support Associate positions to work with a leading healthcare provider in the western region.About the RoleAs a Clinical Care Support Associate, you will have the opportunity to gain hands-on experience and develop your skills working alongside a supportive team.Development...


  • Ennis, Clare, Ireland beBee Careers Full time

    Main Responsibilities:Deliver exceptional customer service and ensure their satisfaction is the top priority.Interact with customers with pride, passion, and care, inspiring them through knowledge and expertise.The ideal candidate will have/be:Ability to engage with and prioritize customer needsStrong attention to detail, organized, and flexibleAbility to...


  • Ennis, Clare, Ireland beBee Careers Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Level 1 Technical Support Specialist. The successful candidate will be responsible for providing prompt and effective technical support to customers while maintaining a positive and professional demeanor. This is an excellent opportunity for individuals who...

  • Care Assistant

    2 days ago


    Ennis, Clare, Ireland beBee Careers Full time

    Job Summary:A highly rewarding role for a dedicated and caring individual to join our team as a Care Assistant. As a key-working professional, you will be responsible for providing personalized support to individuals with intellectual disabilities, enabling them to lead fulfilling lives.About the Role:This permanent part-time position involves working...


  • Ennis, Clare, Ireland beBee Careers Full time

    Role Overview:The Community Care Coordinator is a dynamic and rewarding role that requires a caring and dedicated individual to join our team. In this permanent part-time position, you will work closely with a group of people supported by our services, providing personalized support and care with daily activities, including meals and personal hygiene. Your...

  • Care Assistant

    10 hours ago


    Ennis, Clare, Ireland beBee Careers Full time

    Job DescriptionWe are seeking a Care Assistant to join our team. As a key-working caring role, you will be responsible for providing personal care to individuals with an intellectual disability. Your duties will include supporting daily living activities, such as meals, personal hygiene, and other aspects of physical well-being.In addition to providing care,...


  • Ennis, Clare, Ireland beBee Careers Full time

    About the RoleWe are seeking a dedicated and compassionate Social Care Worker to join our team. As a key member of our care provision, you will play a vital supportive and advocative role for individuals with an intellectual disability.ResponsibilitiesSupport individuals in all aspects of their life, focusing on their abilities and promoting independence and...


  • Ennis, Clare, Ireland beBee Careers Full time

    ResponsibilitiesAs an Associate Mechanical Engineer, your key responsibilities will include technical evaluation of competitors' equipment, assisting in the maintenance of existing products, operating within a project team, and liaising with internal stakeholders. You will also assist in the delivery of engineering outcomes and ensure that all work carried...


  • Ennis, Clare, Ireland beBee Careers Full time

    Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers via phone, email, and social media.Main Responsibilities:Logging and responding to customer support requests in a timely and...

Customer Care Technical Associate

2 weeks ago


Ennis, Clare, Ireland RedChair Recruitment Full time

Job Overview

Our client, a leading IT service provider in Ireland and the UK, is seeking a highly motivated and customer-focused individual to join their team as a Level 1 Technical Support Specialist. The successful candidate will be responsible for providing technical assistance to customers, troubleshooting and resolving technical issues, and contributing to the development and maintenance of the company's knowledge base.

Responsibilities:

  • Technical Support:
      Provide technical assistance to customers via phone, email, or chat, ensuring timely and professional responses.
      Troubleshoot and resolve basic hardware and software issues for customers.
  • Ticket Management:
      Document customer interactions and issue resolutions in the ticketing system accurately and efficiently.
  • Knowledge Base Maintenance:
      Contribute to the development and maintenance of our knowledge base by documenting common issues and solutions.

Requirements:

  • Education and Experience:
      Relevant technical certifications or coursework preferred.
      Proven customer service experience, preferably in a technical support role.
  • Skills and Qualifications:
      Strong problem-solving skills and the ability to think critically under pressure.
      Excellent communication skills, both verbal and written.