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Transportation Operations Manager

3 weeks ago

Athlone, County Westmeath, Ireland beBeeTransportation Full time

Job Title: Transportation Operations Manager

About the Job

This is a leadership role that oversees daily operations of a transportation branch, ensuring optimal performance and customer satisfaction. The ideal candidate will have strong analytical skills, excellent communication, and problem-solving abilities.

Key Responsibilities
  • Operational Management:
    • Assess local market conditions to identify sales opportunities and develop business plans to achieve profitability goals.
    • Direct all operational aspects of the branch, including operations, customer service, human resources, administration, and sales.
    • Ensure proper staffing and resource allocation to meet business objectives.
    • Monitor fleet availability and control costs to optimize utilization.
  • Customer Service:
    • Manage customer service standards and ensure effective communication with clients.
    • Liaise with necessary teams to provide ongoing training and improvements.
  • HR and Employee Development:
    • Provide coaching, development, and motivation to team members to enhance their performance.
    • Maintain and enforce HR policies and procedures.
    • Conduct annual appraisals for staff members.
  • Financial Management:
    • Develop forecasts and financial objectives for the branch.
    • Monitor and control expenses to achieve budget targets.
Required Skills and Qualifications
  • Leadership and Management:
    • Strong leadership and management skills to lead a team of professionals.
    • Ability to motivate and develop team members to achieve business objectives.
  • Analytical and Problem-Solving:
    • Excellent analytical and problem-solving skills to identify and resolve operational issues.
    • Ability to assess local market conditions and develop effective business plans.
  • Communication and Interpersonal:
    • Excellent verbal and written communication skills to interact with customers, employees, and stakeholders.
    • Strong interpersonal skills to build relationships and collaborate with teams.

About Us:

We are a global mobility player with 75 years of expertise in providing mobility services. Our ambition is to help change the way people move.