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Global IT Rollout Coordinator

3 weeks ago

Dublin, Dublin City, Ireland Resmed Inc Full time

Key Responsibilities

  • Build and facilitate the IT rollout strategy for both large-scale and small-scale technology changes that affect ResMed as a global business.
  • Ensure communication, documentation, and information get to the right teams at the right time.
  • Help develop communication plans for all functions during the rollout.
  • Track issues and solutions within issue logs, complete trend analysis, and share globally via reporting and updates.
  • Build both internal and external learning journeys for technical support teams and end users.
  • Schedule and facilitate program workshops with engineers and follow up on testing, findings, takeaways.
  • Share knowledge from all sessions and ensure cadence is set for future sessions.
  • Run ideation sessions, gamify learning, and encourage all levels and functions.

The ideal candidate will have exceptional written and oral communication skills, experience adapting tone and messaging to their audience, and a collaborative approach to problem-solving.