German Language Localisation Expert

1 week ago

Cork, Cork, Ireland beBeeGermanLanguage Full time €45,000 - €55,000
German Language Specialist Role

We are seeking a skilled German language specialist to join our team. This individual will be responsible for localising our German-language domains and assisting German customers.

The ideal candidate will have excellent communication skills in English and native fluency in German, as well as translation and copywriting skills to localise English content into German.

The successful candidate will also have a technical aptitude and ability to learn and use various tools, as well as organised and excellent attention to detail. Additionally, they should be a flexible team player with a can-do attitude.

This is an exciting opportunity for a motivated individual to work with our global platform, supporting the growth of Zazzle and enhancing our customer experience.

Responsibilities
  • Localise all website copy, including product descriptions and new features, with translations, measurements, cultural references etc, using a range of internal tools.
  • Ensure key touchpoints including the Homepage and Top Navigation are seasonally and culturally relevant.
  • Localise onsite top landing pages and experiences, and optimise for organic traffic, including keyword research and creation of SEO copy.
  • Provide language support in creation or optimisation of SEM paid search campaigns.
  • Schedule calendared discounts, and adapt for the local market.
  • Localise & QA marketing emails and new or updated trigger/canvas campaigns.
  • Assist the Customer Care team by answering German language enquiries. Maintain German language Zendesk articles so they are up to date and accurate.
  • Monitor 3rd-party review sites, responding to or escalating issues when needed. Complete local competitor research on pricing, marketing campaigns etc.
  • Support all other teams with German language support when required.
About You
  • Native German speaker, also with excellent communication skills in English.
  • Translation and copywriting skills, localising English to German.
  • Technical aptitude and ability to learn and use lots of new tools.
  • Organised and excellent attention to detail.
  • Flexible team player with a can-do attitude.
  • Knowledge of Google Ads, Google Analytics, SEM Rush and other marketing tools are a plus.

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