Sales and Service Director

6 days ago

Kilkenny, Kilkenny, Ireland beBeeCustomerCentric Full time €43,000 - €55,500
Job Title: Sales and Service Director

We are seeking a customer-centric leader to join our team as a Sales and Service Director. Based in Kilkenny, you will play a collaborative role in promoting exceptional customer experiences and driving commercial success across multiple brands.

Key Responsibilities:
  • Take ownership of store performance, identifying opportunities for growth and implementing strategies to maximise sales potential.
  • Maintain a results-driven approach to role and operations, ensuring seamless execution and delivery.
  • Nurture, coach and develop high-performing teams focused on delivering world-class customer service.
  • Proactively identify areas for improvement, fostering a culture of innovation and continuous learning.
  • Recognise key strengths within the team and areas for development, providing targeted support and guidance.
Essential Skills and Qualifications:
  • A proven track record of leadership and team management in fast-paced environments.
  • Capability in managing high-performing teams in multi-brand settings, with a focus on customer experience and sales growth.
  • Able to demonstrate effective communication and coaching skills, influencing colleagues at all levels and building trusted relationships.
  • Confident in your ability to drive results and motivated to add value, leveraging team strengths to achieve business objectives.
  • A natural role model with a passion for customer interaction and a commitment to delivering exceptional service.
  • Passionate about being on the shop floor, engaging with customers and sharing knowledge and expertise with confidence.
About Us:

We are a leading British retailer, comprising three premium brands. Our company is committed to creating an inclusive culture that values diversity, promotes employee development, and celebrates individual contributions.

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