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Customer Service Representative

1 week ago

Dublin, Dublin City, Ireland Tesco Ireland Full time

We are looking for a customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.

About the Role

You will be the face of Tesco, working closely with customers to understand their needs and provide tailored solutions. Your excellent communication skills and ability to work under pressure will enable you to handle multiple tasks simultaneously while maintaining a positive attitude.

As a Customer Service Representative, you will be required to work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction. You will also be expected to stay up-to-date with product knowledge and promotions to effectively recommend products to customers.

Key Responsibilities
  • Provide exceptional customer service at all times
  • Work collaboratively with colleagues to achieve sales targets
  • Stay up-to-date with product knowledge and promotions
  • Handle cash and card transactions efficiently and accurately

Benefits:

  • Competitive salary and bonus scheme
  • Ongoing training and development opportunities
  • Award-winning pension scheme
  • Access to exclusive colleague discounts
About Us

Tesco Ireland is a leading retailer with a proud history of serving communities across the country. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We believe in treating people how they want to be treated and creating an inclusive culture where everyone feels valued and respected.