Director of Global Support Experience
4 days ago
We are seeking a skilled leader to drive operational excellence and deliver exceptional support experiences to our users worldwide. As the Head of Support Operations, you will be responsible for developing and executing strategies that meet the evolving needs of our customers.
Key Responsibilities:- Define and build the operating model for WhatsApp Support, setting clear alignment with other functions and teams on responsibilities.
- Partner closely with the Product Group Lead and WhatsApp Operations leadership team to shape the future direction and strategy for this effort.
- Establish effective working relationships with global teams and cross-functional counterparts to identify opportunities to improve the customer experience and drive operational improvements.
- Represent WhatsApp and Global Operations on goals and priorities in the Customer Support space.
- Build and retain a world-class team through mentorship, guidance, and career development.
- 10+ years of experience in Customer Support, Operations or Strategy.
- Proven track record of transforming operations to provide excellent customer experience through innovation and improvement.
- Experience building and executing against KPI's.
- Strong communication skills and executive presence.
- Experience working across large matrixed organizations.
- Proven track record of attracting, scaling, and developing teams.
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FS Tax Directors
1 day ago
Dublin, Dublin City, Ireland Director File Full timeJob Title: Financial Services Tax Director or Associate DirectorWe are working with the head of FS tax to help hire a Financial Services Tax Directors and Associate Directors to join their rapidly growing financial services tax team.Our client is a global firm with a presence in over 130 countries, a network of over 62,000 people, and close ties with a US...
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FS Tax Directors
2 weeks ago
Dublin, Dublin City, Ireland Director File Full timeWe are working with the head of FS tax to help hire a Financial Services Tax Directors and Associate Directors to join their rapidly growing financial services tax team.Our client is the fastest growing firm in Ireland and has over 3000 people in 10 offices across Ireland, the Isle of Man, Gibraltar, and Bermuda, with a presence in over 130 countries around...
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Financial Services Director Position
5 days ago
Dublin, Dublin City, Ireland Director File Full timeGlobal Financial Services FirmWe are a leading financial services firm with a strong presence globally. Our team of professionals provides expert advice to clients across various industries.Opportunity to GrowThis role offers excellent career progression opportunities to Partner level, with a competitive remuneration package and the chance to develop your...
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Tax Director for Financial Services Team
19 hours ago
Dublin, Dublin City, Ireland Director File Full timeAbout Our ClientOur client is a global firm with a presence in over 130 countries and a network of over 62,000 people. They have close ties with a US firm and provide financial services tax services to clients worldwide.Job Description:As a Financial Services Tax Director or Associate Director, you will be responsible for providing financial services tax...
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Financial Services Tax Director Lead
19 hours ago
Dublin, Dublin City, Ireland Director File Full timeJob Title: Financial Services Tax Director or Associate DirectorWe are seeking a seasoned Financial Services Tax Director or Associate Director to join our rapidly growing financial services tax team. As a key member, you will present solutions to complex technical issues and demonstrate technical knowledge of financial services tax.This role is ideal for...
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Tax Director Financial Services
4 days ago
Dublin, Dublin City, Ireland Director File Full timeJoin a Dynamic TeamOur client is seeking a highly skilled Financial Services Tax Director or Associate Director to join their rapidly growing team. As a key member, you will play a crucial role in shaping the future of the organization.Key Responsibilities- Provide expert financial services tax advice to clients across various sectors.- Support clients with...
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Tax Director for Financial Institutions
4 days ago
Dublin, Dublin City, Ireland Director File Full timeAbout the RoleThis is an exciting opportunity for a seasoned Financial Services Tax Director to join our team. As a key member, you will be responsible for providing expert financial services tax advice to clients and driving business growth through strategic planning and execution.Key Accountabilities- Develop and maintain strong relationships with clients,...
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Tax Leadership Expert
5 days ago
Dublin, Dublin City, Ireland Director File Full timeCompany OverviewThe company is a leading financial services firm with a global presence. It has over 62,000 people across more than 130 countries and strong ties with a US-based firm.Competitive CompensationThis role comes with a competitive remuneration package and excellent career progression opportunities to Partner level.Job RoleAs a Financial Services...
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Director of Global Procurement
7 days ago
Dublin, Dublin City, Ireland Mark Anthony Brands International Full timeJob OpportunityWe are seeking a talented Global Supply Chain Director to lead our global supply chain efforts. This senior leadership role requires a deep understanding of both technical and business aspects, as well as exceptional stakeholder management skills. The successful candidate will shape the product strategy, drive innovation, and lead a team of...
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FS Tax Leadership
5 days ago
Dublin, Dublin City, Ireland Director File Full timeCompany OverviewThe company is the fastest growing firm in Ireland with a presence in over 130 countries around the world. It has a global network of over 62,000 people and close ties with a US firm.Salary and BenefitsThis position attracts a competitive remuneration package and offers excellent career progression potential to Partner.Job DescriptionAs a...
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Associate Director Global Procurement
2 days ago
Dublin, Dublin City, Ireland Next Generation Full timeAssociate Director Client Services at Next Generation RecruitmentAssociate Director Global Procurement – FMCGLocation: Ireland | Global Corporate OfficeA leading global FMCG company is expanding its global procurement team and is seeking an experienced Senior Global Procurement Manager to join its newly established corporate office in Ireland.The...
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Global Engagement Director
1 day ago
Dublin, Dublin City, Ireland Asana Full timeGlobal Engagement DirectorWe're seeking a highly experienced Global Engagement Director to join our team. In this role, you'll be responsible for developing and executing a comprehensive digital-first engagement strategy to enhance the global customer experience. This includes designing and managing the end-to-end digital post-sales customer journey,...
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Associated Director Global Procurement
2 weeks ago
Dublin, Dublin City, Ireland Next Generation Recruitment Full timeAssociate Director Global Procurement - FMCGLocation: Ireland | Global Corporate OfficeA leading global FMCG company is expanding its global procurement team and is seeking an experienced Senior Global Procurement Manager to join its newly established corporate office in Ireland.The RoleReporting to the Senior Director Global Procurement, this position will...
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Associated Director Global Procurement
2 days ago
Dublin, Dublin City, Ireland Next Generation Full timeAssociate Director Global Procurement - FMCG Location: Ireland | Global Corporate Office A leading global FMCG company is expanding its global procurement team and is seeking an experienced Senior Global Procurement Manager to join its newly established corporate office in Ireland. The Role Reporting to the Senior Director Global Procurement ,...
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Senior Tax Professional Opportunity
5 days ago
Dublin, Dublin City, Ireland Director File Full timeDirector Position in Financial Services TaxWe are looking for an experienced Director to join our financial services tax team. As a Director, you will be responsible for managing a team of professionals and developing solutions to complex technical issues.Job Requirements- ATT/ACA/ACCA or CTA qualification.- Minimum 5 years' post-qualification experience in...
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Global Operations Director
6 days ago
Dublin, Dublin City, Ireland Steering Point Full timeAbout The RoleSteering Point is seeking an experienced Director of Operations to lead its global operations and drive business growth.The ideal candidate will have a strong background in logistics and supply chain management, with experience in managing large-scale warehouse operations.Main Responsibilities:Manage and optimize operations for Dublin-based and...
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Global Program Management Director
2 days ago
Dublin, Dublin City, Ireland Localizationacademy Full timeGlobalization Quality Program DirectorLocalizationacademy is searching for a talented Global Program Management Director to oversee our globalization quality program.About the Position:We are looking for a strategic thinker who can develop and implement scalable quality processes, leverage data-driven insights, and optimize quality strategies.Main...
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Global Planning Director
2 weeks ago
Dublin, Dublin City, Ireland Bausch + Lomb Full timeBausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life.Our mission is simple, yet powerful: helping you see better, to live better.Our comprehensive portfolio of over 400 products is fully...
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Global Tax Solutions Provider
5 days ago
Dublin, Dublin City, Ireland Director File Full timeFinancial Services Tax SpecialistWe are seeking an experienced Financial Services Tax Specialist to join our team. As a specialist in this field, you will be responsible for developing solutions to complex technical issues and managing a team of professionals.Key Responsibilities- Provide expert advice to clients on financial services tax matters.- Develop...
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Head of FS Tax Advisory
19 hours ago
Dublin, Dublin City, Ireland Director File Full timeAbout This RoleWe are seeking a highly skilled Financial Services Tax Director or Associate Director to join our team. As a key member, you will be responsible for providing financial services tax services to clients in various sectors.You will manage advisory and compliance projects, including meeting deadlines and prioritization, and contribute to the...