Quality Services Associate

5 days ago


Limerick, Limerick, Ireland Actylis Full time

As a Quality Services Specialist at Actylis, you will be responsible for supporting commercial and customer quality document requests.

About Our Company

Actylis is a global solutions provider with over 75 years of experience, specializing in streamlining the management of critical ingredients and raw materials for our business partners.

We offer both sourcing and manufacturing solutions tailored to meet diverse and evolving needs, ensuring a reliable, agile, and secure supply network.

Key Responsibilities

  • Curate any and all Commercial Team and direct Customer Requests.
  • Process information received from Commercial Team personnel via SFDC or the shared email inbox.
  • Manage and prioritize information to ensure timely delivery as per the established SLAs.
  • Organize and maintain documentation received in the Quality sharepoint and/or MasterControl and conduct follow-up, as applicable.
  • Liaise with internal and external stakeholders to resolve customer requests.
  • Comply with and adhere to all regulatory compliance areas, policies and procedures.
  • Identify and implement 'best practices' in Quality Services.
  • Keep all document logs and SFDC task queue up-to-date.


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