
Senior Leadership Role
2 weeks ago
**Job Description**
This is a senior leadership role that involves acting as the key interface between Expleo and our clients, ensuring high-quality service delivery, nurturing long-term relationships, and driving business growth.
- The ideal candidate will be responsible for managing complex client relationships and growing revenue.
- They will also oversee the full delivery lifecycle across multiple programmes across all our service lines.
**Key Responsibilities**
Client Management:
- Act as a trusted advisor to senior client stakeholders, including C-Suite executives.
- Lead client engagements, ensuring delivery aligns with agreed terms and expectations.
- Drive strategic relationships in collaboration with Market Directors.
Technical Delivery Management:
- Oversee the full delivery lifecycle across multiple programmes across all our service lines.
- Ability to understand & contribute to the planning of enterprise level programmes
- Proactively identify opportunities for improving the effectiveness and efficiency of the delivery on client sites
People Management:
- Lead and support onshore, offshore, and nearshore delivery teams.
- Lead and support multiple service lines – Project Management, Business Analysis, Software Dev & QA
Commercial Support:
- Manage the creation and presentation of client proposals and RFP responses.
- Identify and convert new business opportunities within existing accounts.
**Requirements**
Essential Skills:
- Strategic thinker with strong commercial acumen.
- Ability to spot revenue growth opportunities and drive these from opportunity to close
- Excellent communication, presentation, and negotiation skills.
Experience:
- 15+ years in account management or client delivery roles.
- Experience running large programmes and an ability to manage projects within strict deadlines in a fast-paced environment.
**Benefits**
We offer a competitive salary and substantial benefits package. Our diverse and inclusive culture provides a collaborative working environment where everyone has the opportunity to grow and succeed.
**Why Join Us?**
We empower our people to expand their skills and take part in inspiring projects. Our Expleo Academy delivers a suite of accredited training courses, enabling you to acquire and develop the right skills. We value work-life balance and offer family-friendly policies and enhanced leave. Join us to unlock your potential and become part of a dynamic team that makes a difference.
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