Compliance Operations Supervisor

3 days ago


Dublin, Dublin City, Ireland Firstaff Personnel Consultants Ltd Full time

We are currently seeking an experienced Compliance Operations Supervisor to join our team at Firstaff Personnel Consultants Ltd. In this role, you will work closely with the Reg Managed Service team, clients, and other stakeholders within the business, focusing on delivering superb customer experiences, enhancing growth, optimization, and standardization.

This position contributes to collaboration across the team, spread across multiple geographic regions and time zones, towards an optimal Client Service model defined by the Client Delivery strategy.

You will be responsible for guiding and monitoring BAU Analysts, conducting quality checks and reviews of regulatory filings, monitoring workflows and processes, and acting as a 'gatekeeper' for client-related queries during filing season.

This role involves being an agent of change, reducing risks, optimizing, and scaling up existing service offerings. Service level agreements adherence and monitoring, operational reviews with Clients (post-mortems), constant upskilling and training of BAU analysts, are also part of this role.

We require a highly skilled individual with a Bachelor's degree in Finance/Economics/Information Technology or equivalent experience. The ideal candidate will have 5+ years of experience in fund accounting, reporting, compliance, regulatory services, or mid- or back-office roles.

A strong understanding of fund accounting and regulations/regulatory reporting, financial products, is essential. Good understanding of data and affinity with technology is also required. Experience and ability to lead other team members are crucial for this role.

A team player with a strong focus on collaboration and excellent communication skills, both written and verbal, are necessary. Exceptional attention to detail and time management skills are also required for this position.



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