Operational Support Specialist

5 days ago

Belfast, Ireland beBeeAdministrator Full time €35,000 - €50,000
Job Overview

The Right Job for Everyone

We strive to create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way.

We have a team of professionals who are reshaping the labour market and becoming the leading job platform.

To support our mission, we are looking for an experienced administrator with exceptional skills and qualifications.

Main Responsibilities:
  • Manage and resolve support tickets through Salesforce, ensuring timely issue resolution.
  • Maintain data accuracy by updating internal records, spreadsheets, and dashboards.
  • Collaborate with internal teams via email and MS Teams to support cross-functional workflows.
  • Monitor and troubleshoot job posting issues, identifying and addressing problems proactively.
  • Apply problem-solving skills to resolve operational challenges and improve efficiency.
Requirements:
  • Experienced administrator with at least 2 years in an office-based support role.
  • Advanced proficiency in Excel and strong working knowledge of other MS Office applications.
  • Detail-oriented and accurate, with excellent written and verbal communication skills.
  • Adaptable and tech-savvy, comfortable with evolving processes and systems.
  • Strong organisational skills, able to prioritise and manage a busy workload effectively.
Benefits:
  • 23 days holiday allowance + 2 company days + bank holidays After each year in the company, you get an extra day (up to 4 days)
  • Private medical healthcare
  • Pension contribution up to 5%
  • 24/7 Employee Assistance Programme
  • Life Assurance Cover
  • Bike to work scheme
  • Education assistance
  • Hybrid working model
  • Volunteering days

We believe that diversity and inclusion are critical to our success as a global company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

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