Global Service Expert

3 days ago


Dublin, Dublin City, Ireland Global Technology Solutions Full time

About the Role:

We are seeking a highly skilled Field Service Engineer to join our team at _Global Technology Solutions_. As a key member of our technical support team, you will be responsible for delivering exceptional service to our clients across Ireland.

Key Responsibilities:

  • Travel to customer sites to provide technical support and troubleshoot hardware, software, and network issues.
  • Collaborate with clients to understand their technical needs and provide tailored solutions.
  • Maintain accurate records of actions taken and resolutions in Autotask.
  • Participate in on-call rotations to ensure seamless support services.

Requirements:

  • At least 5 years of experience in IT support or field service.
  • Proven knowledge of PC hardware, Windows operating systems, servers, and networking equipment.
  • Valid Irish driving license.

What We Offer:

A competitive salary package, including salary negotiable based on experience—starting at €37k+, and opportunities for career advancement in a dynamic and innovative company.

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