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Digital Experience Lead

2 weeks ago

Dublin, Dublin City, Ireland GemPool Recruitment Full time
Job Description

In this role, you will work closely with our cross-functional teams to define, document, and deliver business requirements that enhance our digital products and improve internal capabilities.

Core Responsibilities
  1. Value-Driven Product Development: Collaborate with product owners and the delivery team to ensure that our product development is driven by value and not just features.
  2. Agile Process Facilitation: Advocate for productivity improvements and facilitate agile processes to enhance team performance.
  3. User-Centric Design: Partner with the UX/UI designer to establish design requirements and ensure a cohesive user experience.
  4. Insight-Driven Decision Making: Conduct user interviews and user testing to gather insights, translating findings into actionable acceptance criteria for the product team.
  5. Solution Validation: Perform functional testing to confirm that solutions align with specified requirements and collaborate with the User Acceptance lead to ensure readiness for deployment.
  6. Issue Management: Manage live issues, triaging and prioritizing defects to maintain product quality and reliability.