Administrative Services Professional

2 weeks ago

Dublin, Dublin City, Ireland beBeeOperations Full time €38,000 - €53,000
Key Role: Operations Administrator

In this dynamic role, you will gain a thorough understanding of the operations function within a life insurance organization. You will be responsible for handling queries and requests related to products such as Corporate and Individual Pensions, Investments, & Protection Plans.

  • Customer satisfaction is at the forefront of this role
  • You will process client/member requests through the new business stage/lifecycle of their policies, ensuring compliance with product rules and procedures
  • Your interactions will include dealing with clients/members, brokers/employers, and other stakeholders over the phone
  • You will collaborate with other departments to enhance workflows

Your skills and experience should include:

  • Proficiency in Microsoft Word and Excel
  • A third-level qualification in a relevant area
  • Progress towards a relevant professional qualification meeting Central Bank Minimum Competency Requirements
  • Previous administrative experience is advantageous
  • Strong attention to detail
  • Excellent interpersonal skills
  • Able to work effectively in a team environment
  • Well-organized, results-driven, and capable of working under tight deadlines
  • An effective communicator with excellent interpersonal skills

About This Role

This role offers a unique opportunity to develop your skills and experience in a fast-paced environment. As an Operations Administrator, you will play a key part in delivering exceptional customer service and supporting the success of the organization.

Responsibilities

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Process client/member requests and ensure compliance with product rules and procedures
  • Interact with clients/members, brokers/employers, and other stakeholders over the phone
  • Collaborate with other departments to enhance workflows and improve processes

Requirements

  • Third-level qualification in a relevant area
  • Proficiency in Microsoft Word and Excel
  • Progress towards a relevant professional qualification meeting Central Bank Minimum Competency Requirements
  • Previous administrative experience is advantageous

Benefits

  • Opportunity to develop your skills and experience in a fast-paced environment
  • Chance to work with a dynamic team and contribute to the success of the organization
  • Competitive salary and benefits package

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