AI Powered Customer Success Strategist
4 days ago
**Job Description**
We are looking for a seasoned leader to join our Success Hub team as a **Manager, Success Hub**. As a key contributor to our Customer Excellence Group, you will play a critical role in driving customer success, growth, and adoption in the EMEA region.
You will lead a team of early career Customer Success Guides responsible for delivering Success at Scale making every customer committed to Servicenow for life. The team will be responsible for driving customer success, growth, and adoption within the EMEA region by delivering remote engagements at various points during the customer lifecycle.
Your primary responsibilities will include hiring, coaching, and mentoring team members to help them grow their skills and careers, executing the Success Hub strategy, and driving new initiatives in the Success Hubs as part of the overall Customer Excellence Group strategy.
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