AI Customer Success Director
5 days ago
We are seeking an experienced AI Customer Success Director to lead our EMEA Engagement Management team. As a key member of our organization, you will be responsible for driving the successful deployment and adoption of OpenAI's products across the region.
In this role, you will partner with Sales, Solutions Engineering, and Product teams to deliver exceptional AI experiences and measurable business results. You will also develop and execute strategies to drive customer adoption and satisfaction, leveraging your expertise in AI and customer success.
Key Responsibilities:
- Develop and execute strategies to drive customer adoption and satisfaction
- Lead a team of Engagement Managers to deliver exceptional customer outcomes
- Partner with cross-functional teams to deliver AI experiences and measurable business results
- Represent the voice of the customer by synthesizing feedback and identifying recurring themes
-
Director of Machine Learning and AI
2 days ago
Dublin, Dublin City, Ireland Fruition Group Full timeThe Fruition Group is seeking a highly experienced Director of Machine Learning and AI to lead the development and implementation of their machine learning and AI strategy. As a visionary leader with a strong technical background, you will be responsible for defining and executing the company's ML and AI vision across the organization.This role requires a...
-
Customer Success Director
3 days ago
Dublin, Dublin City, Ireland Datadog Full timeJob OverviewThe Customer Success Director at Datadog will lead a team of seasoned professionals responsible for driving business value for our customers. This strategic, revenue-driving function plays a crucial role in ensuring customer satisfaction and growth.Key ResponsibilitiesOwning the commercial success of assigned segments by driving renewals,...
-
Senior AI Security Strategist
2 days ago
Dublin, Dublin City, Ireland Vectra AI, Inc. Full timeAbout the JobWe are looking for a skilled professional to join our team as a Senior AI Security Strategist. In this role, you will be responsible for developing and implementing our AI security strategy.ResponsibilitiesDevelop and implement our AI security strategyCollaborate with cross-functional teams to identify and address security risksStay up-to-date...
-
Digital Customer Success Director
4 days ago
Dublin, Dublin City, Ireland Servicenow Full timeAs a Digital Customer Success Director, you'll play a pivotal role in shaping the future of digital customer success at ServiceNow. In this position, you'll lead the development of integrated roadmaps for infusing GenAI in Impact's Value Management capabilities.This role demands a deep understanding of SaaS/enterprise software product management, combined...
-
Dublin, Dublin City, Ireland MasterCard Full timeThe role of Director of Product Management at Mastercard offers an exciting opportunity to lead the development of innovative Payments AI solutions. As part of our global product team, you will be responsible for designing and building products and solutions that support external customers. Your goal will be to accelerate the growth of the business by...
-
Customer Success Guide
7 days ago
Dublin, Dublin City, Ireland Servicenow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
-
Customer Success Professional
1 day ago
Dublin, Dublin City, Ireland Avature Full timeAbout AvatureAvature is a cutting-edge company that utilizes innovative technology to improve business, society, and human life. Our mission is to harness the power of intelligence, reason, and science to achieve unparalleled success.We are seeking a highly skilled and experienced Customer Success Manager - DACH to join our team. In this role, you will be...
-
Customer Success Guide
3 weeks ago
Dublin, Dublin City, Ireland ServiceNow Full timeRegion: EMEA - Europe, Middle East and AfricaWork Persona: Required in OfficeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100...
-
Customer Success Director
3 days ago
Dublin, Dublin City, Ireland Autodesk, Inc. Full timeThe Sr. Director, Account-Based Customer Success Management (EMEA) will play a pivotal role in shaping the future of customer success at Autodesk. This individual will lead Success Plan strategy and execution across Europe, Middle East, and Africa, driving revenue growth, margin improvement, and enhanced delivery effectiveness.The ideal candidate will...
-
Customer Success Director for EMEA Region
3 days ago
Dublin, Dublin City, Ireland Autodesk, Inc. Full timeThe Customer Success Director for EMEA Region will be responsible for driving customer retention and engagement across Europe, Middle East, and Africa. This role requires a strong understanding of the unique characteristics and needs of customers in these regions.You will oversee regional P&L management, allocate resources effectively, and engage with senior...
-
Director of Analytics and AI
1 day ago
Dublin, Dublin City, Ireland SPEEDECK Full timeData Analytics Leadership OpportunityWe are seeking a highly experienced Data Analytics leader to join our team as a Director. As a key member of our leadership team, you will be responsible for leading project teams, setting objectives, and ensuring timely delivery.The ideal candidate will have a strong background in data analytics and AI/ML, with excellent...
-
Senior Customer Success Engineer
3 weeks ago
Dublin, Dublin City, Ireland Crusoe Energy Systems LLC Full timeCrusoe is building the World's Favorite AI-first Cloud infrastructure company. We're pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the...
-
Senior Customer Success Engineer
3 weeks ago
Dublin, Dublin City, Ireland Aitopics Full timeCrusoeCrusoe is on a mission to align the future of computing with the future of the climate.Crusoe is building the World's Favorite AI-first Cloud infrastructure company. We're pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Our AI platform is...
-
Customer Success Strategist
20 hours ago
Dublin, Dublin City, Ireland Servicenow Full timeAt ServiceNow, we are looking for a Customer Success Strategist to lead our team of early-career Customer Success Guides. The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.About the RoleThis is an exciting opportunity to drive customer success,...
-
Customer Success Manager
3 weeks ago
Dublin, Dublin City, Ireland MongoDB Full timeMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
-
Dublin, Dublin City, Ireland Autodesk, Inc. Full timeAbout the RoleWe are seeking an experienced leader to join our EMEA team as the Sr. Director, Account-Based Customer Success Management. As a key member of the customer success organization, you will be responsible for leading the development and implementation of customer success strategies that drive business growth and customer...
-
AI Solutions Architect
2 days ago
Dublin, Dublin City, Ireland Fruition Group Full timeWe are seeking a highly skilled AI Solutions Architect to join our team at the Fruition Group. As a senior leader with a strong technical background, you will be responsible for developing and implementing our artificial intelligence strategy.This role requires a deep understanding of AI technologies, including generative AI, and the ability to drive...
-
Customer Success Coach
5 days ago
Dublin, Dublin City, Ireland Servicenow Full timeAbout UsAt ServiceNow, we're on a mission to make the world work better for everyone. Founded in sunny San Diego, California in 2004 by visionary engineer Fred Luddy, our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.Our StoryWe've grown from a...
-
Director, Global Customer Success
3 days ago
Dublin, Dublin City, Ireland Wayflyer Full timeAbout WayflyerOur mission is to give the world access to the best products by empowering great brands to reach their growth potential.Today's consumer brands need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.Our unique technology allows...
-
Customer Success Advocate
4 weeks ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...