Retail Team Leader

7 days ago

Mullingar, Ireland beBeeLeader Full time €37,500 - €60,600

About the Job:

The Team Lead will be responsible for guiding a group of colleagues to deliver an exceptional shopping experience for our customers. This includes creating an inspiring and welcoming environment, coaching and managing colleagues, and ensuring that the store is running smoothly when the Store Manager or Deputy Manager are not present.

Key Responsibilities:

  • Create an inspiring and welcoming environment for colleagues and customers
  • Be responsible for the store when the Store Manager/Deputy Manager are not present
  • Ensure that my team are fully trained and validated in their role
  • Creating an environment of two-way communication, inspiring a culture of trust
  • Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to enable them to deliver our customers' needs
  • Review reports and systems to enable you to deliver the right improvements for customers and colleagues
  • Driving a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste
  • Recruiting the best colleagues for our team, selecting those passionate about our customers
  • Understanding the cleaning specifications for your store and ensuring that the plan is delivered through your team and by leading by example
  • Manage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time.
  • Root causing any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times.
  • Recognise when colleagues give great service and give feedback where necessary in relation to poor colleagues not giving great service.

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