
Enterprise Risk Specialist
2 days ago
We are seeking a skilled Risk Analyst to join our global operations team in Dublin. In this dynamic role, you will operate at a high level of consistency while mastering new techniques and technologies to ensure our platform remains a safe place to give and receive donations online.
As a member of the Risk team (Detector or Investigator), you'll help ensure our community remains a safe and trusted place to give and receive support by detecting risk signals, evaluating behaviors, verifying identities, and upholding regulatory compliance. Your analysis will inform smarter fraud prevention strategies and drive real-world impact.
Responsibilities:- Conduct reviews of new fundraisers to analyze risk signals.
- Analyze behavior deviations and account risk signals post-onboarding.
- Triage leads for further review and escalation.
- Evaluate KYC/KYB documentation and escalate sanctions/watchlist hits.
- Identify trends and gaps in scoring models, and recommend threshold and rule improvements.
- Review and analyze community complaints regarding potential fraudulent activity.
- Surface emerging risks through manual case work and site-wide trend analysis.
- Monitor fundraisers throughout their lifecycle to mitigate financial or reputational risk.
- Manage escalations from internal teams.
- Respond to and mitigate payment disputes and negative balances.
- Guide customers through vetting, account reviews, and resolution of blocked funds.
- 1–3 years of experience in a fraud, risk, trust & safety, or payments environment.
- Familiarity with customer due diligence, AML/CTF regulations, KYC/KYB standards, and financial crime typologies.
- Strong writing and analytical skills with a detail-oriented mindset.
- Excellent communication and collaboration skills—especially in a remote or hybrid team setting.
- High level of empathy, integrity, and professionalism when interacting with customers and colleagues. A proactive, curious, and solution-focused approach to evolving risks and ambiguity.
- Make a positive difference in millions of lives every year.
- Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
- Enjoy competitive pay and comprehensive healthcare benefits.
- Participate in volunteering and Gives Back programs.
- Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
Impatient to be great, find a way, earn trust every day, fueled by purpose.
Equal Opportunity EmployerWe do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
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