Custody Operations Expert
3 days ago
You are invited to apply for the role of a Custody Operations Specialist in our organisation. In this position, you will be responsible for ensuring seamless onboarding and issue resolution for clients and investment managers.
The ideal candidate will have previous experience in custody operations and client service. You will be skilled at facilitating discussions and driving decisions. Strong oral and written communication skills are also essential.
As a key member of our team, you will work effectively under pressure to meet multiple client deadlines. A strong working relationship with internal partners is crucial, as well as compliance with risk and governance policies.
This 12-month contract role offers opportunities for extension. Our company provides a hybrid working model, which ensures flexibility and productivity.
Key Responsibilities:
- Serve as the primary point of contact for custody onboarding clients.
- Oversee new business set-up, ensuring a smooth transition and timely delivery of onboarding requirements.
- Manage and resolve client onboarding queries and escalate issues when necessary.
- Monitor onboarding projects, ensuring all client needs are met and milestones achieved.
- Coordinate custody onboarding set-ups with investment managers and internal stakeholders.
- Maintain awareness of client transition activity and ensure all operational set-ups are fully aligned.
- Organise system connectivity, linkages, invoicing, and other operational requirements for full custody set-up.
- Maintain trackers and databases with accurate onboarding records.
- Previous experience in custody operations and client service.
- Strong oral and written communication skills.
- Skilled at facilitating discussions and driving decisions.
- Able to prioritise workloads and work effectively under pressure to meet multiple client deadlines.
- Team player who can also support and guide junior team members.
- Experience in reviewing and resolving complex onboarding issues.
This contract role offers a unique opportunity to develop your skills and contribute to the success of our organisation. The company provides a supportive working environment and encourages professional growth.
OthersBy applying for this role, you are giving consent for us to contact you about this position. We collect your data for recruitment purposes only and will retain it for the duration required by law.
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