
Customer Service Team Member
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced retail environment.
">About the RoleIn this role, you will be responsible for providing outstanding customer service to every customer who visits our store. You will support our sales teams by ensuring that the sales floor is always clean, tidy, and safe for customers and colleagues alike. Your tasks will include unloading stock and deliveries, merchandising products, and performing other duties as required to support the smooth operation of the store.
]Key Responsibilities- Provide exceptional customer service at all times
- Maintain a high level of product knowledge and be able to answer customer queries confidently
- Support the sales teams by ensuring the sales floor is always clean, tidy, and safe
- Unload stock and deliveries promptly and efficiently
- Perform other duties as required to support the smooth operation of the store
To be successful in this role, you will need to have:
- A passion for delivering exceptional customer experiences
- Excellent communication and interpersonal skills
- The ability to work in a fast-paced environment
- Previous retail experience is an advantage but not essential
We offer a competitive salary, company pension, colleague discount, and a range of other benefits including:
- Company Pension Scheme
- Colleague Discount Scheme
- Maternity Leave: Up to 20 weeks paid maternity leave
- Paternity Leave: Up to 2 weeks paid paternity leave
- Fertility Leave: Up to 5 days paid per year
- Cycle to Work & Tax-Saver Schemes
- Discounted Health Insurance
- Bonus Scheme
- Sick Pay Scheme
- Parental Leave
- Flexible Annual Leave: Purchase up to 2 weeks additional leave per year
- Paid Charity Leave: Make a positive impact with two paid days for charity work
- Service Days: Increased annual leave entitlements linked to service
- Earlypay: Draw-down a portion of your earned wages early if needed
- Flexiwage: Choose how you budget & manage your pay frequency
- Savings Club
- Educational Assistance
- Wellness Initiatives
We are an equal opportunities employer and value diversity at our organization. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Type: Permanent
Pay: From €12.90 per hour
Expected hours: 20 per week
Work Location: In person
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