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Sales and Business Development Manager

3 weeks ago

Waterford, Waterford, Ireland beBeeLeadership Full time €35,000 - €60,000
Senior Leadership Role

A visionary leader is required to spearhead our store's sales and customer satisfaction initiatives. The ideal candidate will possess strong leadership skills, effective communication abilities, and a passion for driving business growth.

Key Responsibilities:
  • Collaborate with the store management team to ensure exceptional customer service standards are maintained.
  • Drive store sales through strategic merchandising, stock replenishment, and team motivation.
  • Monitor and optimize key performance indicators such as sales, conversion rates, and units sold.
  • Support the Store Management team in optimizing financial performance by effectively managing costs and ensuring audit compliance.
  • Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement.
  • Provide excellent customer service, addressing inquiries and resolving complaints professionally.
  • Assist in managing day-to-day operations, including opening and closing procedures.
  • Support cash management tasks, such as processing transactions and reconciling tills.
  • Participate in hiring, onboarding, and training new employees.
  • Provide feedback and coaching to colleagues to improve performance.
Performance Objectives:
  • Contribute to achieving or exceeding the store's monthly sales target.
  • Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
  • Achieve upselling or cross-selling targets.
  • Maintain a high Net Promoter Score.
  • Ensure stock accuracy during store Audits.
  • Ensure all new colleagues complete mandatory training required.
  • Ensure employee engagement or satisfaction survey results meet or exceed company benchmarks.
Requirements:
  • Previous supervisory or management experience in a fast-paced retail environment.
  • Passionate about retail and hold a good understanding of the latest trends and competitors.
  • Previous experience of coaching and developing individuals.
  • Strong communication skills.
  • Proven track record of achieving and exceeding sales targets and KPIs.
  • Keen eye for detail and commerciality.
Benefits:
  • Monthly discretionary bonus schemes.
  • Company discount of 25% off products in-store and online.
  • Exclusive deals and discounts through our benefits platform.
  • Access to digital health and well-being services.
  • Health cash plans.
  • Wide range of internal development courses.
  • Discounted Gym memberships.
  • Colleague networks and volunteering opportunities.
Details:
  • Seniority level: Mid-Senior level.
  • Employment type: Full-time.
  • Job function: Sales and Business Development.
  • Industries: Retail.
  • Location: Waterford, County Waterford, Ireland.