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5 days ago
Northern Trust is a globally recognized financial institution that has been in continuous operation since 1889. As a Financial Services Specialist, you will be part of a dedicated cross-jurisdictional Reconciliations Team, reporting to a Team Leader.
The primary responsibility of this role will be oversight on bank accounts and reconciliation entries, ensuring all relevant deadlines are met. You will also ensure that you meet all client service standards and regulatory requirements.
The Transfer Agency (TA) department provides third-party fund services to numerous fund management companies covering the full range of shareholder service functions. While working with TA partners and Team Leaders to ensure service deliveries are met daily, you will also be expected to develop 'on the job skills' to enhance not only your own performance but the overall performance of the department.
Key responsibilities of this role include:
- Responsible for the oversight of reconciling all assigned accounts accurately and efficiently within relevant deadlines.
- Ensure queries are answered in line with department procedures.
- Work queue management and completion within relevant deadlines.
- Attend and participate in team huddles and team meetings.
- Support team in monitoring mailboxes to ensure all queries are completed within the service level agreement.
- Consult with other TA partners to monitor and resolve reconciliation entries & queries.
- Support the improvement of quality through procedural reviews and enhancements.
- Fulfil additional, relevant tasks appropriate to the role and business requirements.
- Participate in client visit meetings as required.
- Take part in any project related work as required.
- Maintain a close working relationship with other areas of TA and external stakeholders.
- Ensure adherence to all Northern Trust policies, procedures, and controls.
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