Mental Health Navigator

5 days ago


Dublin, Dublin City, Ireland Workplace Options Full time
Job Highlights

This is an exciting opportunity to join a leading provider of holistic wellbeing solutions, working with a talented team of professionals who share your passion for making a positive difference in people's lives.

About the Team

Our team is dedicated to delivering high-quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. We are committed to creating a workplace culture that values diversity, inclusivity, and respect.

What You'll Do

As an EAP Counsellor at Workplace Options, you will be responsible for:

  • Engaging with participants over the phone, video, chat, and email, demonstrating empathy and active listening skills
  • Providing single-session telephonic and video counselling, in-the-moment support, and crisis management in a supportive and professional manner
  • Assessing clients thoroughly to ensure appropriateness for short-term counselling

You will work closely with individuals at risk and maintain clear clinical and task-oriented documentation in our case management system.



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