Senior Vehicle Technician

2 weeks ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €30,000 - €54,000

Service Advisor Role

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We are seeking a motivated individual to join our successful Aftersales team. As a Service Advisor, you will be responsible for ensuring the highest quality customer service standards are maintained.

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Your key responsibilities will include:

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  • ">Be the first and last point of contact with service customers.">Take customer bookings and scheduling services and repairs.">Communicate the customers work and faults to the vehicle technicians.">Handle customer complaints.">Provide advice and guidance on vehicle care and warranty retention and warranty claims.">Sales/advice for accessories and modifications.">Collate information for CSI.">Take orders from customers both face to face and over the phone.">Maintain an ordered stock room and find parts from stock.">Liaise with other members of staff.">Advise on accessories and modifications.">Warranty claims and returns.">
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Experience: as a Service Advisor in the motor industry is essential.

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Customer Service Skills: excellent communication skills and professional appearance are required.

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Technical Skills: IT literate including Microsoft Office suite and ability to use software applications relevant to the role.

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Personal Qualities: self-motivated and able to manage own workload, highly organised and focused, and able to work equally well both alone and as part of a wider team.

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Education and Training: full driving licence is required.

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Benefits:

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Work Schedule: Monday - Friday.

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Bonus Scheme.

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Company Pension Scheme.

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Employee Assistance Program.

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Financial Disclosure.

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Other benefits may be available but cannot be used in conjunction with this offer.

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About Us:

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We are a leading Motor Retailer representing some of the best-known vehicle brands.

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Our company has been founded in 1982 and is committed to delivering excellence in customer service.

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What We Offer:

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We offer a dynamic and supportive working environment, opportunities for career development, and a competitive salary package.

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Join Our Team:

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We are looking for a motivated and customer-focused individual to join our team.

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Apply Now:

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For more information or to apply for this role, please submit your application.

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