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Front Desk Manager
3 weeks ago
The Address Collective is seeking an experienced Front Desk Manager to oversee the supervision and operations of our hotel premises at night.
Responsibilities include providing excellent customer service, maintaining a high level of personal and work cleanliness and hygiene, and ensuring compliance with company regulations regarding fire, health and safety, hygiene, customer care, and security.
- To perform a security check in the hotel and floor walk, ensuring that this is carried out in line with procedures or as determined by activity and business levels.
- To provide beverage service throughout the night to all residents requesting late drinks and ensure that this area is cleaned and tidy before the end of the shift.
- To assist with luggage for guests who require this service.