
Leading Store Team Member Roles
1 day ago
Job Title: Store Team Leader
">Lululemon is an innovative performance apparel company that creates transformational products and experiences to support people in moving, growing, connecting, and being well.
">The Store Team Leader plays a key role in the store leadership team, impacting team member and guest experience every day. This role is responsible for leading and coaching team members, holding them accountable to results, and ensuring an outstanding guest experience in the store.
">Key Responsibilities of the Job include:
">Leadership and People Management:
">- ">
- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.">
- Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.">
- Collaborate with the Store Manager to plan and prepare team member schedules according to labor requirements, availability, and business needs.">
Working with Others:
">Establish supportive and productive relationships with all team members, focusing on personal and professional development. Collaborate with team members to ensure an optimal guest experience that values guests' time and supports store operations.
">Guest Experience:
">- ">
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.">
- Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to
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