Research Manager
6 days ago
Bounce Insights is a consumer research platform that empowers brands to gather authentic consumer data from anywhere in the world, in real-time. We make consumer research easy, delivering speed, ease, and agility with a technology platform, and the support, robustness, and flexibility of a research agency.
Key Responsibilities:- Account Management: Managing key customer relationships on a daily basis, serving their project needs as part of an annual research program. Monitoring client health metrics and running regular meetings with all clients. Retention and growth of customers, as part of a wider team.
- Research Design: Taking business questions or research objectives from brands and converting them into viable research projects to go live on the Bounce platform. Deep understanding and experience with survey design, scripting, audience selection, quota control, data delivery, and result analysis.
- Teamwork: Working within a multi-function team to serve the broad needs of our business across product, operations, billing, and marketing.
- Product Proficiency: Use of the Bounce platform, including proprietary AI technologies, to build and execute client projects. Working with the in-house development team to test new features, offer proactive feedback, and represent client needs in product roadmapping.
- Market Research Skillset: Proven capability and love for research, the industry, and desire to shape the future of market research.
- Project Management: Comfort in coordinating complex projects, with both internal and external stakeholders.
- Client Servicing: Managing customer relationships on a day-to-day basis. Serving their needs with measurable satisfaction, on specific projects and for ongoing partnership.
- Attention to Detail: Maintaining excellent levels of detail, at high volume & with a high degree of autonomy.
- Growth Mindset: Ability to adapt, learn, and evolve in a fast-paced environment.
- Vision & Values Alignment: Bought in on our vision, our product, and our values as a company.
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Quantitative Research Manager
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Quantitative Research Director
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Market Research Manager
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