Exceptional Customer Service Expert

7 hours ago

Enniscorthy, Loch Garman, Ireland beBeeHospitality Full time €28,000 - €38,000
Food and Beverage Assistant Role

We are seeking a highly skilled and passionate Food and Beverage Assistant to join our team. As a key member of our food service team, you will play a vital role in delivering exceptional customer experiences with warmth, care, and professionalism.

About the Role:

This is an exciting opportunity for someone who is enthusiastic about providing top-notch service, working collaboratively with the kitchen team, and ensuring seamless delivery of food and drinks to our guests.

Key Responsibilities:
  • Welcome all guests with a warm smile and attentive service.
  • Take orders efficiently, always aiming to do the right thing for our guests by understanding their needs.
  • Offer knowledgeable recommendations and provide friendly, attentive service throughout the meal.
  • Ensure tables are beautifully set and prepared to meet our high standards.
  • Keep dining areas clean and well-organised, creating a relaxed and comfortable environment.
  • Proactively manage table turnover while maintaining a respectful pace for guests.
  • Deliver food promptly and professionally, ensuring accuracy and presentation meet expectations.
  • Work collaboratively with the kitchen team to ensure timely, seamless service.
  • Maintain a clean and organised workspace, showing care and respect for your environment and team.
  • Follow hygiene and safety procedures meticulously to support guest and team health.
  • Be attentive and responsive to guests' needs, using initiative to enhance their experience.
  • Handle inquiries or concerns with professionalism, empathy, and a commitment to always improving.
  • Process transactions accurately and responsibly, ensuring financial integrity.
  • Follow cash handling procedures and always maintain attention to detail.

If you have a passion for delivering exceptional customer experiences, working as part of a team, and upholding high standards of quality and service, we encourage you to apply for this exciting opportunity.

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