Senior Customer Account Manager

3 days ago

Dublin, Dublin City, Ireland beBeeLeadership Full time €90,000 - €120,000
Customer Account Management Team Leader

The Customer Account Management Team is responsible for overseeing the management of customers within the SME segment in assigned territories.

Key Responsibilities:
  • Provide strategic direction and vision to the account management team, ensuring they achieve key revenue and customer retention targets.
  • Proactively drive up-sell and cross-sell activity with existing customers, including additional sales of value-added services and retention strategies.
  • Oversee the execution and reporting of the performance of the account management team and team KPIs.
  • Lead efforts to minimise attrition across regions.
  • Lead European initiatives and work streams to drive innovation, digital adoption and efficiency gains.
Requirements:
  • Bachelor degree in business or economics.
  • 3-5 years of leadership experience.
  • Proven track record of leading teams to success.
  • Proven ability to increase value through selling value-added services and retention strategies.

As a seasoned leader, you will have the opportunity to shape the future of our customer base. If you are passionate about driving growth and delivering exceptional results, we encourage you to apply for this exciting role.

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