IT Support Specialist

4 days ago

Dublin, Dublin City, Ireland beBeeApplications Full time €40,000 - €80,000

Business Applications Specialist

We are seeking a highly skilled Business Applications Specialist to join our dynamic team.

In this intermediate-level role, you will provide expert support and enhancements for critical business applications with a focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI) and other enterprise systems.

You will be responsible for developing, customizing, and extending applications that improve and streamline business processes. You will work closely with stakeholders across departments to ensure applications are functioning efficiently, troubleshoot user issues, maintain data integrity, and assist in developing low-code/no-code solutions that enhance business operations.

Responsibilities:

  • Provide day-to-day support for users of Power Platform solutions, troubleshoot application issues, manage incident tickets, and ensure timely resolution.
  • Collaborate with business unit teams to gather requirements, improve workflows, and enhance user experience.
  • Maintain documentation, user guides, and training materials for supported applications.
  • Deliver training for system use to onsite staff, new hire training, and any continuing training for all staff on site.
  • Design, develop, implement and maintain Power Platform solutions utilising Model-Driven Apps, Canvas Apps, Dataverse, Sharepoint Power Bi, Power Automate workflows and related tools.
  • Ensure solutions are scalable, secure, accessible, and aligned with best practices using Power Platform.
  • Monitor system performance, identify areas of improvement, and assist in implementing optimisations.

Required Skills and Qualifications:

  • 2-4 years of experience in a business application support or systems analyst role.
  • 2+ years' experience with Power Platform
  • Solid experience with Microsoft Power Platform (especially Power Apps, Power Bi and Power Automate).
  • Familiarity with Safety Culture tools (e.g., iAuditor, safety incident reporting tools, or similar platforms).
  • Strong analytical and troubleshooting skills.
  • Ability to communicate effectively with both technical and non-technical stakeholders.

This is an exciting opportunity for someone looking to excel in their career as a Business Applications Specialist. If you have the required skills and qualifications, we would love to hear from you.

Closing Statement:

We are committed to equal opportunities and welcome applicants from diverse backgrounds.

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