Logistics Operations Manager

3 days ago


Dublin, Dublin City, Ireland Firstaff Personnel Consultants Ltd Full time

The Logistics Operations Manager will oversee the productivity and quality levels within the quality control side of the department.

They are responsible for maximising productivity within the Logistics department.

Responsibilities include managing incoming and outgoing goods, supervising logistics staff, and assisting the Department head as needed.

Main Responsibilities:

  • Receipt of all incoming goods ensuring repair jobs booked in same day
  • Managing transfer of Batch work units between returns department and Logistics
  • Managing receipt and despatch of configuration work to company HQ and raising Distribution Orders

Oversight of Microsoft CRM (customer relationship management) logistics assigned tasks.
In-coming/outgoing consignments using internal computer system and direct contact with courier (DPD, An Post, Relay, DSV).
Courier returns.
Prioritise work throughout the day to ensure logistics staff complete all duties by end of shift.

Ensure that 100% of processed handsets on Awaiting Despatch status are packed and despatched daily as per despatch schedule.
Manage picking and packing of all customer consignments.
Carry out stock takes including weekly despatch materials, monthly VSP (Bailment devices) stock checks, and daily stocktake of configuration stock.

Quality Testing of all repaired handsets. Managing reports relating to Logistics department including End of shift reporting to Logistics statuses and Daily Operational meeting updates on incoming and despatch.
Maintaining QA Fails database and QC fails.



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