Logistics Operations Manager

2 days ago


Dublin, Dublin City, Ireland Firstaff Personnel Consultants Ltd Full time

**Job Summary**

We are seeking an experienced Logistics Operations Manager to join our team at Firstaff Personnel Consultants Ltd. The ideal candidate will have a strong background in logistics and quality control, with the ability to manage and supervise a team of logistics staff.

The successful candidate will be responsible for maintaining productivity and quality levels within the quality control side of the department. They will also be responsible for all incoming and outgoing goods, supervising the logistics department and staff, and assisting the Department head in any areas required.

Main Responsibilities:

  • Receipt of all incoming goods ensuring repair jobs booked in same day.
  • Managing the transfer of Batch work units between returns department and Logistics.
  • Managing the receipt and despatch of configuration work to company HQ and raising and accepting Distribution Orders.
  • Oversight of Microsoft CRM (customer relationship management) logistics assigned tasks.
  • In-coming/outgoing consignments, using internal computer system, despatch books and direct contact with the company, or courier (DPD, An Post, Relay, DSV).
  • Courier returns.
  • Prioritise work throughout the day to ensure logistics staff complete all duties by end of shift.
  • Ensure that 100% of processed handsets on Awaiting Despatch status are packed and despatched daily as per despatch schedule.
  • Ensure that all outgoing consignments are correct.
  • Manage the picking and packing of all customer consignments.
  • Carry out stock takes including weekly despatch materials, monthly VSP (Bailment devices) stock checks, and daily stocktake of configuration stock.
  • Quality Testing of all repaired handsets.
  • Managing reports relating to Logistics department including end of shift reporting to Logistics statuses, daily Operational meeting updates on incoming and despatch, and Maintaining QA Fails database and QC fails.
  • Management of Warehouse 16 stock, Insurance BER's/ UTR's (devices not repairable).
  • Management of all non-stock inventory into Fonfix (i.e stationary, padded envelopes).
  • Carry out any other duties requested by Fonfix management team.


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