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Hebrew Language Specialist

1 week ago

Dublin, Dublin City, Ireland CPL Full time

CPL is looking for a dedicated and detail-oriented Content Reviewer to join our team. As a Content Reviewer, you will play a crucial role in maintaining the quality and integrity of our digital content.

About the Job

This is an exciting opportunity for someone who is passionate about Hebrew language and culture. You will be responsible for reviewing and investigating reported issues related to sensitive content, as well as enforcing client's Terms of Use.

You will work collaboratively with our global team to develop strategies for improving user experience and identifying trends and patterns that may impact our community standards.

Key Responsibilities
  1. Review and investigate reported issues related to sensitive content
  2. Enforce client's Terms of Use by monitoring reports of abuse on the site
  3. Become knowledgeable about client's products and community standards
  4. Develop scalable solutions to improve support for our community of users
  5. Analyse data to develop ways to improve user experience
  6. Evaluate and escalate issues outside company policy to the global team
Requirements

To be successful in this role, you will need:

  • Strong personal resilience and ability to operate in a pressured environment
  • Excellent interpersonal skills, verbal and written communication skills, and empathy
  • High adaptability and positive approach to challenges
  • Ability to make decisions, prioritise, solve problems, and work as part of a team
  • Effective time management and prioritisation skills
  • Ability to consistently hit KPIs on time
What We Offer

We offer a comprehensive benefits package, including:

  • Competitive salary and bonus structure
  • Opportunities for career progression and professional development
  • Collaborative and dynamic work environment
  • Recognition and reward for outstanding performance