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Healthcare Operations Manager for Patient Care
2 weeks ago
Under the leadership of the Manager Patient Care/ Director Patient Care, we have shift-related fiscal, clinical, and operational accountability.
We are responsible for a direct care unit or units within Northwell Health. Our role is influential in supporting a professional environment and fostering a culture where highly engaged interdisciplinary team members can contribute to optimal patient outcomes and growth professionally.
We maintain clinical expertise and knowledge to provide direct care as a key component of our role.
Our job responsibility involves supporting the nurse manager's implementation of the strategic plan by effective communication with all team members.
We are actively involved in interviewing, hiring, coaching, and counseling staff. We develop and sustain relationships with team members, patients, and families centered on trust, respect, and inclusion.
We uphold Culture of C.A.R.E., Northwell Health's promise to our patients and families, to create a culture of connectedness, awareness, respect, and empathy.
We inspire and motivate team members by modeling leadership and professional behaviors that embody The Northwell Health mission, vision, and values.
We ensure that team members utilize best practices that are patient-centered and champion for a just culture where staff feel safe to utilize the tools in TeamSTEPPS.
We support employee engagement for the unit as a priority and execute and monitor the goal and action plans that support team pride and promote a healthy work environment.
We demonstrate core clinical competencies for the patient population under our oversight to provide direct care as a key component of our role.
We remain current on knowledge of population health, scope, and standards of practice, professionalism, and healthcare legislation, working closely with the NM to inform staff.
We support frontline staff inclusion in change forums and projects that impact their practice.
We perform day-to-day staffing and resources planning and reconciliation for the shift under our oversight and explain and mitigate variances.
We perform related duties as required.
Qualifications- Bachelor's Degree in Nursing (BSN) is required.
- Current license to practice as a Registered Professional Nurse in New York State is required, plus specialized certifications as needed.
- 4-6 years of technical experience and 0-2 years of leadership/management experience are required.
