German Speaking Customer Support Specialist
23 hours ago
About the Role:
This is a fantastic opportunity to join our team as a German Speaking Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service to our clients in Germany and other European markets.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat in German language
* Resolve customer complaints and issues in a timely and professional manner
* Collaborate with internal teams to resolve complex customer issues
* Develop and maintain knowledge of our products and services to provide accurate information to customers
Requirements:
* Fluency in German language (spoken and written)
* 2+ years of experience in customer-facing role, preferably in a contact centre environment
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines
* Basic computer literacy, including Google Suite
What We Offer:
* Competitive salary and benefits package
* Opportunity to work with a global company and gain international experience
* Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual who is fluent in German, we would love to hear from you. Please submit your application, including your resume and a cover letter explaining why you are the ideal candidate for this role.
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