Technical Service Specialist
1 week ago
Are you a skilled, customer-focused professional seeking a challenging role? We are looking for a Service Engineer to join our team. You’ll deliver exceptional service, leveraging technical expertise and communication skills to ensure customer satisfaction while adhering to safety standards and company procedures.
Responsibilities- Manage tasks using PDA software and provide customers with accurate updates.
- Conduct visual risk assessments and escalate concerns as needed.
- Deliver excellent customer service, discussing service plans and upgrades onsite.
- Perform inventory checks for van and lockup stock.
- Plan efficient travel routes using SATNAV.
- Maintain company vehicles and property in excellent condition.
- Relevant experience in a similar role.
- Physically fit for the job (medical assessment may apply).
- Clean driving licence.
- Proficiency in IT, including Microsoft Office and PDA software.
- Strong troubleshooting skills in challenging environments.
- Annual Leave: 24 days plus public holidays.
- Pension Scheme: 5% company match.
- Life Assurance: 4x your salary.
- Tools Provided: Company van and tablet.
- Working Hours: 8:00 AM–5:30 PM, Monday to Friday (42 hours/week).
- Lunch Allowance.
- Overtime Rates: Time and a third (Mon-Fri outside regular hours); Time and a half on optional Saturdays.
We are a global organization operating in multiple countries. Our mission is to create sustainable, high-performing buildings that prioritize comfort, safety, and environmental responsibility.
We are an equal opportunity employer, welcoming candidates from all backgrounds and experiences.
EEO statements: We are an equal opportunity employer.
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