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Care Delivery Specialist

2 weeks ago

Monaghan, County Monaghan, Ireland beBeeCare Full time €28,000 - €38,000
Job Role Overview

An Assistant Care Manager plays a pivotal role in supporting and empowering care teams to deliver high-quality services to clients.

Daily Impact

Their presence is not just essential; it's a lifeline for many clients. They empower individuals to lead fulfilling lives at home by providing compassionate support and care.

Dynamic Team Environment

They join a dynamic team that enhances the quality of life for individuals and communities throughout Ireland.

Key Responsibilities
  • To undertake regular checks with healthcare assistants within the community, ensuring high standards of care are maintained.
  • To conduct client reviews in relation to the ongoing care they receive, addressing any concerns or issues promptly.
  • Effective communication and collaboration with the Quality and Compliance team regarding HIQA and incident management procedures.
  • Building and maintaining positive relationships with the HSE and other relevant stakeholders.
  • Responsibility for staff introductions, ensuring seamless integration into the team and adherence to company policies.
  • Staff shadowing to ensure Health & Safety policies and procedures are upheld.
  • Emergency response and rapid deployment to new packages and discharges.
  • Evaluation and monitoring of care quality, reporting concerns to the area manager.
  • Support and development of the care team, fostering growth and improvement.
  • Collection of journal notes from clients' homes, ensuring accurate records are kept.
  • Delivery of care plans, log sheets, and gloves to clients' homes as required.
  • Provision of Personal Protective Equipment (PPE).
Office Duties
  • Updating online system documentation, including reviews and spot checks.
  • Developing a weekly plan, booking reviews and confirming with NOKs and clients.
  • Establishing a system for completing spot checks with Healthcare staff.
  • Responsibility for filing paperwork and maintaining accurate records.
  • Providing support to coordinators during emergency situations, if needed.
  • Attending weekly team check-ins, as required.
  • Performing other reasonable duties as assigned.
Requirements
  • A relevant health or social care background.
  • 1 year of supervisory experience in healthcare.
  • Full QQI Level 5 Major Award in Healthcare Support.
  • Level 6 in Supervisory Management.
  • Availability to work alternative weekends.
  • Excellent verbal and written communication skills in English.
  • A full clean driving license and access to a car.