Complaints Resolution Expert

Dispute Resolution SpecialistInteractive Brokers is seeking an experienced disputes resolution specialist to manage complaints referred to the Financial Services and Pensions Ombudsman (FSPO).The successful candidate will handle formal and informal mediation, investigating complaints and implementing resolutions in compliance with regulatory...

As a Regulatory Compliance Officer, you will play a critical role in ensuring that Interactive Brokers Group, Inc. adheres to all relevant regulatory requirements. Your primary focus will be on managing complaints referred to the Financial Services and Pensions Ombudsman (FSPO), with a specific emphasis on resolving disputes through formal investigations and...

At Sigmar Recruitment, we're seeking a highly skilled Customer Complaints Resolution Specialist to join our team. This role is an exciting opportunity for someone to contribute to the delivery of an efficient and effective service to the public and colleagues in the organisation.About the RoleThe User Complaints Team receives complaints escalated via the...

Job Responsibilities">The Product Quality & Complaints Coordinator will support the Regulatory Affairs Manager in the effective management and coordination of all regulatory, compliance, pharmacovigilance & medicovigilance activities relating to products placed on the Irish market.">The role involves:">">Supporting the Regulatory Affairs Manager in the...

At Inter Ikea Systems B.V., we are looking for a Customer Resolution Expert to join our team. As a key member of our delivery and customer service team, you will be responsible for ensuring the quality of our deliveries and providing excellent customer service.Your role will involve:Inspecting and handling stock with care to guarantee prompt and accurate...

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.IBKR affiliates provide global electronic brokerage services...

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.IBKR affiliates provide global electronic...

Overview">Quanta Consultancy Services Ltd is a global leader in pharmaceutical services, providing innovative solutions to meet the evolving needs of the industry. With a strong focus on quality, we strive to deliver exceptional results for our clients.">Job Responsibilities">As a QC Team Leader, you will play a critical role in ensuring the timely and...

ResponsibilitiesYou will:Review complaint cases to ensure compliance processes are followedCollaborate with external regulatory bodies and prepare for auditsConduct root cause analysis to identify process breakdowns and manage systemic issuesDevelop and implement compliance processes to ensure adherence to regulatory requirementsProactively track the status...

Your ResponsibilitiesSupport the effective management and coordination of regulatory activities relating to products placed on the Irish market.Manage product complaints from initial receipt through to closure, in accordance with EU legislation and company procedures.Document and maintain complaint files, communicate with customers, and escalate serious...

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries.We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.IBKR affiliates provide global electronic brokerage services...

We are seeking a highly skilled Financial Services Complaints Specialist to join our Global Complaints team. As a key member of the team, you will be responsible for handling complaints referred to the Financial Services and Pensions Ombudsman (FSPO).Your primary role will involve managing formal and informal mediation as part of the FSPO's Dispute...

We're looking for an Incident Resolution Expert to join our Business Incident Response team at Meta. As a member of this team, you'll be responsible for delivering an immediate and personalized experience for constituents and stakeholders during times of crisis.Key SkillsCritical thinking and problem-solving skillsExcellent communication and interpersonal...

Job OverviewBrightwater is seeking a Debt Resolution Expert to join our team. This role plays a vital part in managing customer accounts and ensuring prompt payment collections.Main Responsibilities:Maintain and manage customer ledgers, recording debts and communications.Ensure timely collection of outstanding payments and accurate debt recording.Negotiate...

As an Employee Relations Consultant at UnitedHealth Group, you will be responsible for providing expert advice and support to managers and employees on a range of employee relations issues. This includes handling complex cases, conducting research, and developing solutions that align with company policies and procedures.You will also work closely with the...

Job Summary:The Customer Account Resolution Expert will be responsible for resolving outstanding customer accounts by initiating contact, negotiating payments, and maintaining accurate records.Essential Duties:Debt Collection: Initiate contact with customers who have outstanding balances to negotiate and collect payments.Communication: Communicate with...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

We're a global expert firm for organizations facing crisis and transformation, with a broad and diverse bench of award-winning experts advising clients on their most significant opportunities and challenges.About the Job:We're seeking a skilled Consultant to join our Construction Solutions team, where you'll be responsible for investigation and analysis of...

Role Overview: As an LMS Ticket Management and Resolution Expert, you will be responsible for managing and prioritizing support requests within our Learning Management System (LMS). This role requires strong problem-solving skills, a customer-focused approach, and the ability to collaborate with internal teams to enhance system performance and user...

Overview of the JobWe are seeking a highly skilled Quality Engineer - Complaints Lab to join our team at embecta. As a Quality Engineer in this role, you will play a crucial part in ensuring that our products meet the highest quality standards and comply with all relevant regulations.You will be responsible for investigating customer complaints, conducting...