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Customer Complaints Analyst

1 week ago

Dublin, Dublin City, Ireland Intuit Inc. Full time
Responsibilities

You will:

  1. Review complaint cases to ensure compliance processes are followed
  2. Collaborate with external regulatory bodies and prepare for audits
  3. Conduct root cause analysis to identify process breakdowns and manage systemic issues
  4. Develop and implement compliance processes to ensure adherence to regulatory requirements
  5. Proactively track the status of complaints and ensure timely resolutions